Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you are a newcomer or a seasoned player, knowing the steps ensures a smooth experience when you request your first cashout.
What You Need First
- A valid email address and a secure password.
- A government-issued ID (passport, driver’s license) for identity verification.
- A proof of address (utility bill or bank statement, dated within 3 months).
- A payment method that supports both deposits and withdrawals (e.g., Visa, Mastercard, Skrill, Neteller, or cryptocurrency).
- Understand the withdrawal limits and processing times for your chosen method.
How to Sign Up
- Visit SpinPalace and click the ‘Register’ button.
- Fill in the registration form with your personal details (name, date of birth, address, email).
- Choose a username and a strong password. Enable two-factor authentication if available.
- Confirm your email by clicking the link sent to your inbox.
- Complete the KYC process by uploading your ID and proof of address. This step is mandatory before any withdrawal.
- Make your first deposit using a supported payment method. The funds usually appear instantly.
Bonus & Promotions
New players are offered a welcome bonus that typically matches the first deposit up to a certain amount. For example, a 100% match bonus up to $500 means you deposit $500 and receive an extra $500 in bonus funds, giving you $1,000 to play with. Always read the terms carefully.
Worked Bonus Calculation: Suppose you deposit $200 and claim a 100% bonus up to $200. Your bonus amount = $200. Wagering requirement: 35x (bonus + deposit) = 35 × ($200 + $200) = 35 × $400 = $14,000. You must wager $14,000 before the bonus funds become withdrawable. Games contribute differently: slots usually 100%, table games 10%–20%, so check the contribution percentages.
Mobile App
There is no dedicated native app in Google Play or the App Store. Instead, the casino offers a mobile-optimized website that works seamlessly in any browser. You can add it to your home screen as a Progressive Web App (PWA) for faster access. All features, including deposits, withdrawals, and live chat, are fully functional on mobile devices.
Good to Know
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Credit/Debit Cards (Visa, Mastercard) | Instant | 2–5 business days |
| E-wallets (Skrill, Neteller) | Instant | Up to 24 hours |
| Bank Transfer | 1–3 business days | 3–7 business days |
| Cryptocurrency (Bitcoin, Ethereum) | Instant | Instant (once confirmed on blockchain) |
FAQ
What documents are needed for verification?
You will need a clear photo of your passport, driver’s license, or national ID, plus a recent utility bill or bank statement showing your name and address. All documents must be in colour and not expired.
How long do withdrawals take?
Processing times vary by method. E-wallets are fastest (within 24 hours), while bank transfers may take up to a week. The casino also has a pending period of up to 48 hours for security checks.
Can I withdraw my bonus winnings immediately?
No. Bonus funds and any winnings from them are subject to wagering requirements. You must meet the playthrough conditions before a withdrawal can be requested. Always check the bonus terms for wagering and game contributions.
Is there a minimum withdrawal amount?
Yes, the minimum withdrawal amount is typically $10 for e-wallets and $20 for bank transfers. Some methods may have higher minimums. Check the cashier page for exact limits.
By following these steps and understanding the requirements, your first withdrawal at SpinPalace should be straightforward. Always gamble responsibly and set deposit limits if needed.